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This hands-on intermediate class is suitable for Excel 2010/2013/2016 users. You will learn to share data across multiple worksheets and workbooks, work with named ranges, filter and sort data, use PivotTables and PivotCharts, conditional formatting, advanced charting, and how collaborating with others.  Live face-to-face instructor. No minimum...

This hands-on beginner class is suitable for Excel 2010, 2013 and 2016 users. You will learn to create, modify, format and print Excel worksheets and workbooks. You will learn basic formulas and functions, how to manipulate data, and how to add charts. Live face-to-face instructor. No minimum class size - all classes guaranteed to run! This course...

This hands-on class is suitable for Excel 2013, 2016, 2019 and 365 users. On this class you will learn advanced functions including LOOKUPS, Date and Time Functions, Text Functions, Statistical Functions, and Financial Functions. You will learn how to import and export data using the Power Pivot Data model and analysis data using What-If Analysis,...

On this class you will learn the fundamentals of Microsoft Word. You will create, edit and format documents by adding paragraphs, tables, lists, images, design elements, layout options and styles before printing or sharing your documents. No prior experience of Word is needed. Suitable for Word 2010/2013/2016 users.  Detailed course outline...

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Design publication.  The ITIL Intermediate Qualification: Service Design Certificate is a free-standing qualification, but is also...

This instructor-led course will help advanced Excel users to develop new skills to write and debug powerful VBA code to automate Excel operations such as inserting and formatting text, sorting and duplicating data, generating reports and more. You’ll also learn how to create interactive forms, insert calculations and handle run-time errors Live...

This hands-on beginner class is suitable for Project 2013, 2016, 2019 and 365 users. You will start with basic concepts, before proceeding through all the functions required to effectively plan and manage small to medium-size projects. These include scheduling tasks, allocating resources, creating a timeline, tracking costs and reporting. This course...

The purpose of the ITIL Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management. The ITIL Foundation certificate in IT Service Management is not intended to enable the...

On this 3-day beginner to intermediate class you will complete a series of Real World publishing projects including an advertisement, letters and articles, an advertisement, a magazine cover, a map, a travel brochure and more. Our instructors will lead you step-by-step through each project, teaching the correct workflow, how to master each tool and...

This 1-day beginner class is designed to get you up and running quickly in InDesign. You will learn to layout pages with text and graphics. In no time at all you will be able to control typography, add photos, create/use colors, and more! Live face-to-face instructor. No minimum class size - all classes guaranteed to run! No prior experience of...

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management and strategy as documented in the ITIL Service Strategy publication.  The ITIL Intermediate Qualification: Service Strategy Certificate is a free-standing qualification...

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Transition publication.  The ITIL Intermediate Qualification: Service Transition Certificate is a free-standing qualification, but...

This hands-on Project class is suitable for Project 2013, 2016, 2019 and 365 users. You will learn the more advanced features of Project such as working with advanced tasks and resource pools, baselines and resolving conflicts, working on multiple projects, using project data, and closing out a project. Course Outline The Quick Access Toolbar...

This course will provide you with the knowledge and hands-on practice needed to develop and build software demonstrations and interactive simulations with Captivate. Target Audience: The course is aimed at beginner to intermediate Adobe Captivate users. Captivate is typically used by training and education, sales and marketing, or technical support...

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Continual Service Improvement publication.  The ITIL Intermediate Qualification: Continual Service Improvement (CSI) Certificate is a free...