ELL Real Life English: Learn how to order a pizza +more

Class Withdrawal

• If you request to withdraw from a class and the request is received by us 4 business days prior to class start date, a credit voucher valid for three(3) years will be granted, less a $20 processing fee.

Special policy for excursions and special events:

• Refund requests for excursions and special events must be received no later than 11 full business days before the scheduled excursion or event.

Please email us at [email protected]

Cancellation

If the College cancels a class for any reason, those pre-registered will be notified by phone and email and payment will be refunded. The school also reserve the right to substitute instructors or reschedule class times if necessary.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.