Learn the essential skills and techniques required to successfully manage IT projects in New York City, including project initiation, planning, execution, monitoring, and closure. Gain hands-on experience with industry-standard project management tools and methodologies.
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In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes. This course includes lecture, exercises, and scenario-based exam questions to increase your understanding of the core...
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the release, control, and validation (RCV) of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based...
In this course, you will be immersed in the overall concepts, processes,policies, and methods associated with the service transition phase of the service lifecycle. You'll focus on service transition purpose, principles, processes, activities, functions, technology, and implementation considerations.This course utilizes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL best practices...
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Gain practical experience planning and executing processes within ITIL service offerings and agreements In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with service offerings and agreements as they relate to services and service delivery. You will focus on the operational-level process activities and supporting methods and learn to execute these processes in a practical, hands-on...
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the operational support and analysis of services and service delivery. You will cover the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based exam questions to increase...
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with service offerings and agreements as they relate to services and service delivery. You will focus on the operational-level process activities and supporting methods and learn to execute these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based exam questions to increase...
In this course, you will be immersed in the overall concepts associated with the service strategy phase of the service lifecycle. You will get an introduction to the key principles of service strategy, and you will learn about the service strategy processes. You will discover the importance of governance and related frameworks, and you will examine implementation considerations and approaches, including organizational design, the role of technology,...
In this Scrum Master training course you will learn, understand and execute on the three overarching principles behind Scrum: iterative development, self-management, and visibility. Beginning with the history of agile development and moving through the disciplines promoted by Scrum, this Scrum Master training course will give you a comprehensive understanding of the Scrum methodology while specifically reviewing the behaviors expected of a ScrumMaster....
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the planning, protection, and optimization (PPO) of services and service delivery. You will focus on theoperational-level process activities and supporting methods and learn to executethese processes in a practical, hands-on learning environment. This training is intended to enable you to apply the practices throughout the service...
In this course, you'll gain the essential preparation needed to pass the PMP and CAPM exams. Concentrating on exam content from A Guide to the Project Management Body of Knowledge, (PMBOK Guide) - Fifth Edition, Project Management Institute, Inc., 2013) and other sources, this course includes a wide variety of learning tools and study aids, all using PMI terminology. Learning activities in this Boot Camp target each of the three major learning...
In this exciting and dynamic course, you will get an introduction to the lifecycle of managing IT services to deliver to business expectations. Using an engaging case study, you'll learn the core disciplines of ITIL best practices. Upon completing this course, you'll be well positioned to successfully complete the associated ITIL exam required for entry into the future ITIL intermediate-level training courses. ITIL covers five core disciplines:...
In this introductory course, you'll delve into the role and responsibilities of the business analyst (BA)- the communication link between all business areas and a critical player in project success. Learn techniques for ensuring project success every step of the way-from identifying and analyzing potential projects to making sure that the final project product meets the requirements you identified. Through hands-on exercises, you'll learn to define...
Global Knowledge @ 23rd Floor 1 State St, New York, NY
In this comprehensive course, you will learn the fundamentals of project management: how to initiate, plan, and execute a project that meets objectives and satisfies stakeholders. Aligned with the Project Management Institute (PMI®) A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) - Fifth Edition, Project Management Institute, Inc., 2013, this course provides a step-by-step guide to planning and executing a project. Working through...
NetCom Learning @ 519 8th Ave, New York, NY
The IT Infrastructure Library® (ITIL®) Foundation certification training course from NetCom Learning provides an insight into the fundamentals of the globally adopted framework for IT Service Management. The ITIL Foundation courses focus on basic concepts of the ITIL Service Lifecycle and how it influences IT Service Management across private and public organizations. Conducted via ITIL® Foundation training online and instructor-led media,...
General Assembly @ 902 Broadway, New York, NY
User Experience is an exciting wave of transformation that effects many verticals, jobs and businesses. In this 101 level class we will explore this buzz-worthy concept and break it down into meaningful, actionable bits: Why a user's experience matters; What makes an experience "good"; How to understand users; The specialities within User Experience. As people become more advanced users and technology continues to rapidly evolve, providing a positive...
Discover the purpose, principles, processes, activities, functions, technology, and implementation considerations of ITIL service transition. In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service transition phase of the service lifecycle. You'll focus on service transition purpose, principles, processes, activities, functions, technology, and implementation considerations. This...
Learn to manage and control the activities and techniques within the ITIL continual service improvement stage. In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes. This...
Gain the skills to manage the planning and implementation of IT Service Management and prepare for ITIL Expert certification. This is the ITIL course that leads to the ITIL Expert in IT Service Management certification. In this course, you'll be immersed in the contents of the ITIL publications. You'll focus on business, management, and supervisory objectives, purposes, processes, functions, and activities, and you will examine the interfaces and...
Prepare for PMI-ACP certification while learning to lead Agile software projects that adapt to change, drive innovation, and deliver on-time business value. Agile has made its way into the mainstream. Today, more organizations and companies are adopting the Agile approach over a more traditional waterfall methodology, and more are working every day to make the transition. It's increasingly important that project management professionals demonstrate...
ASPE Inc. @ 90 Broad St, New York, NY
Agile has made its way into the mainstream – it's no longer a grassroots movement to change software development. Today, more organizations and companies are adopting this approach over a more traditional waterfall methodology, and more are working every day to make the transition. To stay relevant in the competitive, professional world, it's increasingly important that professionals can demonstrate true leadership ability on today's software projects....
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