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Our training for trainers program: how to build confidence and engage your audience The training field can change fast, which makes training for trainers crucial. New methodologies. New discoveries about the way adults learn. Changing expectations from trainees—and from your company. Our training the trainer courses give you the practical platform...

Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience. Now you can learn to apply the best practices of an emotionally intelligent leader and give yourself a winning edge. EI helps you create and sustain unique opportunities and more impactful...

Extraordinary Productivity: The 5 Choices That Drive Success The Extraordinary Productivity: The 5 Choices That Drive Success course is based on ideas and practices accumulated over decades from the leaders of productivity. This FranklinCovey seminar provided by AMA will help you develop the necessary tools to maximize productivity in the...

Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success.  How you handle your customers can directly affect your individual goals as...

Learn and apply basic elements of project management to your job to support project success. To work together effectively on any project, everyone on the team needs to use a common language and have a clear understanding of all expectations. This unique project manager training seminar is designed for individuals with little or no prior knowledge...

Developing Your Analytical Skills: How to Research and Present Information When making decisions, how do you assess the credibility of information? Do you conduct research and gather data methodically, or act on instinct and follow the latest trends? Do you know what key questions to ask? Feel confident you’re making valid decisions? Whether...

Enhance your leadership abilities with this hands-on training seminar. Designed for women looking to advance their careers in today’s workforce. Who Should Attend: Female business professionals who are looking to move forward in their organizations by developing the best possible leadership style to fit the positions they want. Despite years...

Enhance your performance with management and leadership capabilities. Who Should Attend Experienced administrative professionals, including executive secretaries, administrative assistants, secretaries or other members of the administrative support staff who need to expand their management skills so they can better support their organization and...

Expanding Your Influence: Understanding the Psychology of Persuasion Bringing about the reaction you want from others and expanding your influence require insights that go beyond the actual process of influencing—and into the psychology of what truly prompts us to say yes or no. This 2-day influencer training explores these psychological triggers,...

Why become a collaborative leader? Because it gives you the ability to break down silos, energize your team and bring out the best in your direct reports. From collaboration skills to collaborative leadership behaviors, this course gives you the roadmap to be an adaptive manager: someone who can create clarity, vision and build mutual trust...

A best-selling seminar for managers and team members involved in IT and technical project management In just 3 days, you'll understand the unique challenges of managing IT and technical projects and discover how applying project management methodology can give you a step-by-step approach to tackling your toughest challenges. You'll discuss the value...

No matter how great your product or service is, or how talented a salesperson you are, you will not be able to close the deal if you cannot tell your clients how what you’re selling will benefit them. Through this intensive professional sales training seminar, you will learn how to gain your clients business by earning their trust. Go through the...

How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed...