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This class combines the infant care with an additional hour of hands-on CPR skills and choking relief skills for Infants (birth–1 year). This is a participation course but no card is issued. In addition to Infant CPR, we will cover: Care of the circumcision and umbilical cord Bathing Comforting a crying/colicky baby Diapering Dressing Necessary...

The most successful leaders are those with the best people skills, especially during the most difficult circumstances. Poor communication and interpersonal relationships routinely thwart leaders who are otherwise technically competent.  In order to succeed, leaders must be fully engaged with the individuals who make up their organization. Focusing...

The Applied Business Architecture training course provides you with the knowledge and understanding of Business Modeling, Business Capabilities, TOGAF® Business Scenarios, Information Mapping, and Value Streams. The course also teaches you how to apply them in the development of a Business Architecture based on the TOGAF Standard, Version 9.2. Accredited...

Delays, cost overruns, or quality problems can wreck your project. Keep it on course with this 5-day overview of project management. Aligned with PMI’s PMBOK®, this project management workshop helps you master the entire PM process. You’ll earn 35 professional development units (PDUs) pre-approved by PMI, and you’ll gain skills and...

How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being diplomatic, tactful and credible doesn’t always come naturally to people. Even when it does, such communication can easily be derailed...

Storytelling Power: Secrets for Exceptional Communication Great stories can move mountains. The best storytellers have the power to persuade people to get behind an idea and give it their total support. Yet the ability to relay a story that people can connect with, are persuaded by and feel passionately about is a rare skill. This seminar will show...

Are your spoken messages organized and coherent or rambling and unfocused? Do you put off business conversations or are you able to work through issues with confidence and empathy? Do you know when to talk, when to listen and when to ask questions? Improve your business conversation skills with this seminar on effective business communication....