Kaplan International

Kaplan International

Yerba Buena, San Francisco, California
(0 Review)

With over 75 years of experience, Kaplan is trusted by students learning English at one of our 41 Kaplan International schools located in eight countries around the world.

Education is our passion, and we take great pride in ensuring our students have all the opportunities and tools to succeed. Our philosophy is not a simple focus on classrooms and textbooks; it’s about creating a fully rounded experience.

Learn English, enjoy new cultures, make new friends, and see the world.

Terms and Conditions

1. Rules and regulations:
Students’ arrangements with Kaplan are governed by the law of the country where the particular school attended is located.

2. Arrivals and departures:
All accommodation is booked from the Saturday or Sunday before the course start date until the Saturday morning after the course end date, unless otherwise advised. A partial week may be counted as 1 week’s accommodation. Students arriving between 22:30 – 06:00 may be asked to book alternative accommodation in a hotel on their first night due to late/early arrival at accommodation, or be charged an extra night of accommodation.

3. Late arrivals, vacations and absences:
If you begin your enrollment late or are absent during your course, no refund will be made for the time missed. Periods of absence cannot be made up with a free extension of the course. Session Break dates are pre-built into the Academic Year and Academic Semester programs and students cannot make changes to these dates. Breaks taken at other times will be marked as periods of absence. For other courses, granting of any Session Breaks after the course has started will be at the discretion of individual schools, according to visa regulations, and may incur a change fee or be marked as a period of absence.

4. Meals and classes missed:
No refunds or substitutions will be made for meals or classes missed due to examples, excursions, internships, first day orientation or other obligations that fall outside the normal schedule.

5. Public holidays: 
Classes are normally not held and most school facilities are closed on public holidays. All published course start dates fall on a Monday. If the Monday is a
public holiday, the start date will fall on a Tuesday. Compensation will not be made for classes not offered on public holidays.

6. Campus facilities: 
Students attending a Kaplan school at a university or college campus location are advised that campus facilities may not be available during campus
holidays. Further details are available from the Kaplan booking office.

7. Change fees:
A minimum of 4 weeks’ notice is required for any change. If you request a change of school location, course dates, accommodation or program type after your course has started, you will be charged a change fee of GBP60, EUR85, USD100, CAD100, AUD75, NZD75, which is payable at the time the request is made (excluding termination or cancellation in the USA and Canada which is dealt with under the applicable part of the relevant Cancellation and Termination clauses below). In the USA and Canada, change fees only apply to accommodation changes. Kaplan is not obliged to fulfill any change request. Academic Year or Academic Semester students cannot transfer to a different Kaplan school during term time. If changing to a location (or changing program in the USA and Canada) where fees are lower, the difference in fees will not be refunded. If changing to a more expensive location or program, the difference in fees will be charged. All changes are subject to Kaplan’s discretion and require approval of the School Principal / Director. You will not be charged a change fee if you extend your course, but late homestay extensionsin Canada may require a re-placement fee of CAD100. It is the responsibility of the student to pay for any course or accommodation extensions. Any change of tuition resulting in a reduction in lessons will be treated as a termination of the existing booking and rebooking, and will thus be subject to the standard terms & conditions governing terminations (see ‘Termination Policy’), except in the USA and Canada.

8. Duration of lessons:
All English lessons are 45 minutes in duration unless otherwise stated. Courses run from Monday to Friday and lessons are scheduled in the morning
or the afternoon. Kaplan cannot guarantee a specific timetable.

9. Substitution policy: 
If, after the placement test taken on arrival at the school, a student is found to be at a level which is not appropriate for their booked course, the
school reserves the right to place the student in an appropriate level class, which may have fewer lessons and a different curriculum. Students who do not have the ability to follow any course on offer may be required to terminate their studies with Kaplan. We also reserve the right to cancel courses at short notice due to insufficient demand.

10. Program changes:
Kaplan has the right to change course dates, course curricula, tutors, locations and programs at any time at its discretion. However, in cases where the course is rescheduled prior to the start of the first course and the new date is unacceptable to the student, all fees will be refunded.

11. Prices:
Kaplan has the right to change prices due to tax increases, governmental actions or other events beyond Kaplan’s control. Prices are valid for courses starting in 2017.

12. Books and learning materials:
All books and learning materials will be made available to students during their course. Some specialized courses may require the
purchase of books. In Canada, New Zealand and Australia a materials fee is charged to students to cover the cost of such items. In Vancouver, other avenues to access required materials may be available such as purchasing from an alternative source (if possible). Students will need to show proof they have procured the materials in these cases in order for the materials fee to be waived.

13. Residential housing deposit:
A refundable housing deposit of approximately GBP250, EUR350, USD500, CAD600, NZD250-500 or AUD250-500 may be charged on arrival
to students taking residential accommodation in the UK, Ireland, USA, Canada, New Zealand and Australia. Please note, deposit fees vary by school location; students will be informed at the time of booking should additional fees apply. The deposit is returned unless there is damage, loss or extra cleaning to be paid for on the student’s departure. In some cases the deposit may be non-refundable if the booking is cancelled. Additional fees may also apply in some locations (e.g. utilities, cleaning, and linen).

14. Expulstion/suspension: 
Any student who commits a criminal offence, violates the student conduct code or school policy, has, in Kaplan’s opinion, a poor attendance
record (e.g. less than 80%, whether or not such attendance is in breach of any visa attendance requirements), is absent for 14 consecutive days without notification (USA and Canada), or fails to pay an amount he or she is directly or indirectly liable to pay Kaplan in order to undertake the course, may be expelled or suspended. No refund will be given (except for students attending our USA and Canada location; see below) and the immigration authorities will be informed. In the USA and Canada, the student will be provided with written notice of expulsion, with a maximum of 7 calendar days to provide documentation to support reversal of the decision, if appropriate. Any refund, if applicable, will be based on the last date of attendance and will be calculated according to our termination refund policies below.
Vancouver only: If a student is expelled before 10% of the instructional hours have been provided, 70% of the remaining tuition will be refunded. If a student is expelled after 10% but before 30% of the instructional hours have been provided, 50% of the remaining tuition will be refunded. If a student is expelled after 30% of the instructional hours have been provided, there will be no refund.

Student Code of Conduct: You agree to abide by the student conduct rules and other policies while attending Kaplan. As part of Kaplan’s commitment to our students’ success, we seek to provide an optimal learning environment and expect students to conduct themselves in a manner that is considerate of those around them. Inappropriate conduct includes but is not limited to: (1) disruptions to the learning environment (i.e. use of profanity, harassment, mobile phone use in classrooms, etc.); (2) deliberate destruction, misuse, or theft of Kaplan property or the property of fellow classmates; (3) violence or threats of violence towards persons or property of students or Kaplan staff; (4) improper use of email or Internet access; and (5) failure to comply with local copyright or criminal laws forbidding the misappropriation, copying or alteration of copyright-protected materials.

15. Liability:
The liability of Kaplan, its group companies, their directors, officers, employees, affiliates, agents and partners with respect to losses arising from negligence (except where such liability cannot be excluded as a matter of law), breach of contract or otherwise will be limited in all circumstances to the full amount paid to Kaplan or the relevant Kaplan group company by the relevant student for the particular program. Such companies and persons will in no circumstances have any liability for indirect or consequential losses or damages.

16.  Force majeure:
Kaplan will not be liable in cases where Kaplan is unable to fulfil any services to which they are contractually bound because of fire, natural disaster, act of
government, failure of suppliers or subcontractors, labour disputes or other reasons which are beyond Kaplan’s control.

17. Codes of practice:
Kaplan has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students published by the New Zealand
Minister of Education and by the Australian National Code of Practice 2007 and the Educational Services for Overseas Students Act 2000 (ESOS Act 2000). Information on these Codes is available on request from Kaplan or from:


18. Photography, filming and sound recording: 
Kaplan or its representatives may arrange to photograph or shoot video footage of students for promotional purposes, both printed and online. Any student who does not wish to participate should advise us at the time of booking and state at the time of the photographing or video shooting the wish not to participate. By accepting these terms and conditions the student (and their parent/ guardian if under 18 (19 in respect of Vancouver only)) gives consent to the use of
these photographs or video footage without further consent or notification.

19. Australia:
Legal Entities and CRICOS codes Australia: Kaplan International (Brisbane) Pty Limited, ABN 81 097 629 073, CRICOS 02369F; Kaplan International (Cairns) Pty Limited, ABN 83 010 846 821, CRICOS 00080F; Kaplan International (Melbourne & Adelaide) Pty Limited, ABN 90 129 017 385, CRICOS 03008A; Kaplan International (Perth) Pty Limited, ABN 76 079 200 212, CRICOS 01784K; Kaplan International English (Australia) Pty Limited, ABN 31 003 631 043, CRICOS 01165D; Kaplan International (Manly) Pty Limited, ABN 93 098 348 844, CRICOS 02362B. Agreement to the Kaplan Terms and Conditions does not remove the student’s right to take further action under Australia’s consumer protection laws, or their right to pursue other legal remedies under Australian law. All additional information and documents can be found on the Kaplan website: www.kaplaninternational.com

20. Student visa Australia/New Zealand/UK/USA/Canada:
Student visa holders are required to provide Kaplan with a current residential address and telephone number at all times, maintain satisfactory academic progress and attend a minimum of 80% of their course (in Australia/USA/Canada/New Zealand). In the UK if ten contact days are missed the student will be outside the terms of their visa and will be reported to the UK Visas and Immigration. Students who fail to show up for their enrollment or with less than 80% attendance (in Australia/USA/Canada/New Zealand) or who miss ten days (UK) will be reported to the Department of Immigration and Border Protection (DIBP) in Australia, UK Visas & Immigration in the UK, the Department of Homeland Security (DHS) in the USA, Citizenship and Immigration Canada (CIC) in Canada, or to New Zealand Immigration Services. Regardless of immigration status, information collected by Kaplan which personally identifies a student and information regarding a student’s course progress may be shared with the Australian State and Federal or British government, the Department of Homeland Security, state and accrediting agencies (USA), Citizenship and Immigration Canada, provincial and accrediting agencies (Canada), designated authorities, the Tuition Protection Service (Australia), students’ parents, Kaplan staff and third-party representatives (i.e. agents and/ or government sponsors) and law enforcement officials. This information may include personal and contact details, course enrollment details and changes, and circumstances of any suspected breach by the student of any visa condition. Any school-aged dependents accompanying overseas students to Australia will be required to pay full fees if they are enrolled in either a government or non-government school.

21. Language of instruction:
All language of instruction shall be in English.

Notes: By purchasing this class you agree to the school's terms and conditions which can be found here:

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149 New Montgomery St Ste 101, San Francisco, California 94105
Kaplan International
Yerba Buena
149 New Montgomery St Ste 101
Btwn Minna & Natoma Streets
San Francisco, California 94105