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Making the Transition to Management

at American Management Association - UNION SQUARE

Course Details
$2,595 100 seats left
Start Date:

Thu, Oct 05, 9:00am - Oct 06, 4:30pm Pacific Time ( 2 sessions )

780 Mission St
Btwn 4th & 3rd Streets
San Francisco, California 94103
Class Level: All levels
Age Requirements: 21 and older
Average Class Size: 20

What you'll learn in this management course:

Be the great boss from the start!

Who Should Attend:

Newly appointed or prospective managers with less than one year of management experience who are interested in mastering basic management skills.

Your former peers are now your direct reports. Do you know how to adopt the mindset of a manager, let go of your previous role and get work done through others? Can you communicate your priorities to your team? Or set mutual goals so you can increase productivity?

This basic training for managers provides you with easy-to-apply tools needed to make a successful transition into your new role. In just two days you will master the practical basic management know-how—and gain the confidence you want—to plan, organize, coach, motivate, delegate, and communicate in order to be an effective new manager.

How you will benefit:

  • Understand your new managerial responsibilities—and make a quick, effective transition to your new role
  • Establish credibility and effective work styles
  • Build alliances with peer managers
  • Master the basic management concepts of coaching, communication, motivation, delegation, and performance management
  • Practice your listening and feedback skills
  • Become an effective member of the management team

What you will cover:

  • Adopting a new manager mindset
  • Knowing the expectations of your boss, subordinates, peers, and clients
  • Understanding the business, yourself, and others
  • Building effective relationships
  • Identifying communication approaches to flex with different styles and situations
  • Using a structured approach to plan and organize work
  • Setting SMART goals and initiatives
  • Getting an overview of delegation techniques, knowledge, and attitudes
  • Applying methods for setting priorities
  • Creating solutions to management challenges

Course Outline:

Learning Objectives

  • Define Multiple Roles and Responsibilities of a Manager
  • Recognize Behaviors and Styles Used By Oneself and Others
  • Use Communication Skills to Build Effective Relationships
  • Prioritize and Organize Work to Align with Business Needs and Resources
Adopting a Management Mindset

  • Recognize Challenges and Opportunities That New Managers Face
  • Identify Expectations of Others—Your Boss, Subordinates, Peers, Clients, Etc.
  • Define Manager Roles and Responsibilities
  • Assess Confidence in Demonstrating Management Competencies
  • Determine Appropriate Methods to Manage Boss Relationships
Develop Strategies to Build Effective Relationships

  • Identify Your DiSC® Style
  • Identify the Styles of Others
  • Recognize the Contributions and Challenges of Different Styles
  • Describe Foundation Skills for Managers to Communicate Effectively
  • Identify Communication Approaches to Flex with Different Styles and Situations

Getting Work Done

  • Use a Structured Approach to Plan and Organize Work
  • Identify Management Expectations for a Work Assignment
  • Apply Methods to Set Priorities
  • Apply Solutions to Management Challenges

Still have questions? Ask the community.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.


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American Management Association

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Start Dates (1)
AMA San Francisco Center
780 Mission St, San Francisco, CA 94103
AMA Faculty- the AMA Advantage
Show all 2 sessions
  • Thu, Oct 05 at 9:00am - 4:30pm
  • Fri, Oct 06 at 9:00am - 4:30pm
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American Management Association

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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