Communicating Up, Down and Across the Organization

at American Management Association -

Course Details
Price:
$2,445 100 seats left
Start Date:

Mon, Aug 02, 11:00am - Aug 03, 6:30pm Eastern Time (2 sessions)

Next start dates (9)

Description
Class Level: All levels
Age Requirements: 16 and older
Average Class Size: 50

What you'll learn in this communication skills training:

It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected to you in a corporate setting?

To connect with many types of people while projecting confidence, credibility and trustworthiness requires specific tools and strategies. You’ll focus on improving communication skills and competencies necessary to build mutual understanding and connectivity with others, regardless of your role. You’ll also discover influence strategies and learn how to critically evaluate each unique communication event.

How will you benefit

  • Analyze your audiences and situations and plan your message
  • Create processes to frame your message to specific audiences
  • Apply strategies to influence and motivate others throughout the organization
  • Understand how communication can impact how much influence you have
  • Exhibit a strong sense of self-confidence with your peers, direct reports and managers

What You Will Cover

  • Solving real workplace communication issues
  • Recognizing the role of communication in developing influence and improved productivity
  • Exhibiting a strong sense of confidence and external image
  • Applying strategies to build and use rapport and identification with colleagues
  • Targeting your message to the situation
  • Planning effective messaging in teams when up/down/across members are present
  • Applying message-framing strategies to create a responsive environment
  • Practicing how to deliver messages that promote clear and productive communication
  • Motivating and influencing throughout the organization
  • Evaluating and practicing various motivational and presentation formats

Who should attend

This communication training is ideal for business professionals who want to be strong, passionate and effective communicators who can speak to a variety of audiences across organizational boundaries.

FAQs


Do I need to buy any special equipment to experience the seminar? 

Besides your PC(see the System Requirements above) AMA strongly recommends that all participants use a headset with microphone. This will enable you to communicate with the instructor and other attendees during your Express Skills course.


Your headset should have the following characteristics:

  • USB connection, with plug-and-play capability (i.e., with the software driver included) 
  • A built in microphone with noise-cancelling capabilities 
  • Clear digital stereo headphone audio 

How far in advance do I need to register for my course? 
The earlier you sign up the better. That way, you’ll have plenty of time to do any pre-work, downloading, pre-assessments, etc., that your course might require.


I registered for an Express Skills course. Why haven’t I heard from you? 
After you register, we will always email you to confirm your registration and provide you with additional information before your course. Occasionally, however, customers may not receive the emails because of their company’s email security settings, a spam blocker, or an incorrect email address. If you registered but didn’t get your confirmation email the day after registration or your log-in information one week before your session, please notify CourseHorse immediately. We will make sure you have everything you need before your course.


Please note:

Participant Requirements for Live Online/Express Skills Training and Webinars. This seminar offers continuing education credits to registered participants. To qualify for CEU credits, participants must register for and attend the live event using your individual log-in ID for the entire seminar, speaking in the sessions using a VoIP headset with microphone, and participating in all of the chat, polling, and breakout exercises is required. Archived recordings/On Demand webinars, or groups using a single user login with speakers, do not qualify for CEUs.


Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Still have questions? Ask the community.

Refund Policy
Transfer, Cancellation and Refund Policy:

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks’ notice, or fail to attend, you will be liable for the entire program fee. 

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can. Therefore, please email CourseHorse.

Pricing, Offers, and Discounts Policy:

AMA-delivered programs are eligible for AMA member pricing, GSA pricing, special offers, and discounts as applicable, according to the terms of the specific pricing, offer and/or discount. Third party-delivered programs available through AMA and Express Skills courses are excluded from all discounted pricing, offers, and discounts offered by AMA, including but not limited to AMA member pricing, GSA pricing, AMA Seminar Savings Pass redemptions, AMA SLS Contract pricing, AMA Annual Pass/All-Access Pass, and complimentary registrations of any type.
Start Dates (10)
Start Date Time Teacher # Sessions Price
11:00am - 7:00pm Eastern Time TBD 2 $2,445
This course consists of multiple sessions, view schedule for sessions.
Tue, Aug 03 11:00am - 6:30pm Eastern Time TBD
2:00pm - 5:30pm Eastern Time TBD 4 $2,445
This course consists of multiple sessions, view schedule for sessions.
Wed, Aug 11 2:00pm - 5:30pm Eastern Time TBD
Mon, Aug 16 2:00pm - 5:30pm Eastern Time TBD
Wed, Aug 18 2:00pm - 5:30pm Eastern Time TBD
9:00am - 5:00pm Eastern Time TBD 2 $2,445
This course consists of multiple sessions, view schedule for sessions.
Fri, Aug 27 9:00am - 4:30pm Eastern Time TBD
10:00am - 6:00pm Eastern Time TBD 2 $2,445
This course consists of multiple sessions, view schedule for sessions.
Fri, Sep 10 10:00am - 5:30pm Eastern Time TBD
2:00pm - 5:30pm Eastern Time TBD 4 $2,445
This course consists of multiple sessions, view schedule for sessions.
Tue, Sep 21 2:00pm - 5:30pm Eastern Time TBD
Wed, Sep 22 2:00pm - 5:30pm Eastern Time TBD
Thu, Sep 23 2:00pm - 5:30pm Eastern Time TBD
Start Date Time Teacher # Sessions Price
11:00am - 7:00pm Eastern Time TBD 2 $2,445
This course consists of multiple sessions, view schedule for sessions.
Fri, Oct 01 11:00am - 6:30pm Eastern Time TBD
2:00pm - 5:30pm Eastern Time TBD 4 $2,445
This course consists of multiple sessions, view schedule for sessions.
Wed, Oct 13 2:00pm - 5:30pm Eastern Time TBD
Mon, Oct 18 2:00pm - 5:30pm Eastern Time TBD
Wed, Oct 20 2:00pm - 5:30pm Eastern Time TBD
9:00am - 5:00pm Eastern Time TBD 2 $2,445
This course consists of multiple sessions, view schedule for sessions.
Tue, Oct 26 9:00am - 4:30pm Eastern Time TBD
10:00am - 6:00pm Eastern Time TBD 2 $2,445
This course consists of multiple sessions, view schedule for sessions.
Tue, Nov 09 10:00am - 5:30pm Eastern Time TBD
11:00am - 7:00pm Eastern Time TBD 2 $2,445
This course consists of multiple sessions, view schedule for sessions.
Fri, Nov 19 11:00am - 6:30pm Eastern Time TBD

Benefits of Booking Through CourseHorse

Booking is safe. When you book with us your details are protected by a secure connection.
Lowest price guaranteed. Classes on CourseHorse are never marked up.
This class will earn you 24450 points. Points give you money off your next class!
Questions about this class?
Get help now from a knowledge expert!
Questions & Answers (0)

Get quick answers from CourseHorse and past students.

Similar Classes

School: American Management Association

American Management Association

AMA’s approach to improving performance combines experiential learning—“learning through doing”—with opportunities for ongoing professional growth at every step of one’s career journey. AMA supports the goals of individuals and organizations through a complete range of products and services,...

Read more about American Management Association

CourseHorse Approved

This school has been carefully vetted by CourseHorse and is a verified NYC educator.

Ready to take this class?
BOOK NOW
Booking this class for a group? Find great private group events here