ITIL® 4 Foundation
- Beginner
- 18 and older
- $1,695
- 1900 S State College Blvd, Anaheim, CA
- 16 hours over 2 sessions
Thankfully we have 6 other ITIL Classes for you to choose from. Check our top choices below or see all classes for more options.
Technical Institute of America @ Virtual Classroom
Get certified in ITIL Foundation with the best course materials and expert instructors at the Technical Institute of America. Prepare for the exam with the official ITIL 4 Foundation study guide and gain access to our e-learning course with over 70+ videos. Take the online certification exam from the comfort of your home or office.
Apr 6th
10am–6pm EDT
Meets 2 Times
Apr 18th
10am–6pm EDT
Meets 2 Times
May 11th
10am–6pm EDT
Meets 2 Times
May 23rd
10am–6pm EDT
Meets 2 Times
This class has 1 more date.
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Master ITIL 4 principles and practices with our comprehensive Foundation Certification Training. Dive deep into key concepts, guiding principles, and service management dimensions. Whether you're new to ITIL or seeking to advance your skills, this immersive program equips you for success in the IT service industry.
Apr 6th
8:30am–12:30pm PDT
Meets 4 Times
Apr 8th
2–6pm PDT
Meets 4 Times
Apr 20th
8:30am–12:30pm PDT
Meets 4 Times
May 4th
8:30am–12:30pm PDT
Meets 4 Times
May 6th
2–6pm PDT
Meets 4 Times
This class has 1 more date.
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American Management Association
Gain the knowledge and skills to plan, build, and support service value streams within an organization with this ITIL® 4 Specialist course. Learn how to integrate governance, risk, and compliance principles, as well as organizational change management methods, into the service value system. Ideal for IT professionals with an ITIL(R) 4 Foundation certificate.
Apr 22nd
8:30am–4:30pm EDT
Meets 3 Times
May 13th
8:30am–4:30pm EDT
Meets 3 Times
This class has 1 more date.
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American Management Association
Gain a practical understanding of key concepts and principles to effectively manage modern IT-enabled services with the ITIL 4 Foundation course at the American Management Association. Prepare for the ITIL Foundation Certificate Examination and align IT with business goals for improved service quality and cost control.
Apr 1st
8:30am–4:30pm EDT
Meets 84 Times
American Management Association
Stay updated with the latest ITIL® practices as the ITIL® 4 Foundation Bridge course equips professionals with the knowledge and skills to transition seamlessly from ITIL® v3 to ITIL® v4. Prepare for certification exam success and gain a deeper understanding of the changes in ITIL® with this comprehensive training at a renowned institution.
Apr 12th
8:30am–4:30pm EDT
Meets 4 Times
ITIL® is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL® 4.
New Horizons is committed to your success beyond the classroom. Your enrollment in this class includes an ITIL 4 certification exam voucher and the official AXELOS ITIL Foundation Guidance e-book. The e-book reinforces what you learned in class and can serve as a reference guide for you and your organization as you begin your ITIL 4 adoption. The ITIL 4 Foundation certification is required before you can get any of the Managing Professional or Strategic Leader certifications.
Audience
This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITIL® 4 Foundation certification and who want to prepare for ITIL® 4 Foundation exam.
Course Objectives
By completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITIL® Practices, and the new Value Service Chain that incorporate the core of ITIL® version 4.
Course Outline:
This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.
Upon registration, the instructor will send along additional information about how to log-on and participate in the class.
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New Horizons Learning Group has been serving businesses and individuals in the Arizona, California and Nevada communities for over 35 years. With ten convenient locations we offer a wide range of technical, application and business skills courses. As the world of computer technology continues to evolve...
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